App Not Responding or Crashing
Steps to resolve
- Close the Baby FM app completely and reopen it.
- Ensure your smartphone’s operating system meets the minimum requirement (iOS 8.0 or newer, Android 5.0 or newer) and is up to date.
- Check for app updates in the App Store or Google Play Store and install the latest version.
- Restart your smartphone.
- If the issue persists, uninstall and reinstall the Baby FM app. Your measurement history will be restored upon login.
If the app is running but you are not hearing alerts, check whether your phone is in Silent or Do Not Disturb mode — those suppress audible alarms. See Alerts, Phone Settings and Missed Readings.
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