Symptom: The app cannot find or connect to the thermometer.

Steps to resolve

1. Confirm Bluetooth is enabled on your smartphone (Settings > Bluetooth).
2. Ensure the thermometer is powered on (LED indicator active).
3. Move the thermometer within 1-2 meters of your phone.
4. Close and reopen the Baby FM app.
5. If the device still does not appear, restart Bluetooth on your phone (toggle off, wait 10 seconds, toggle on).
6. Restart the thermometer by powering it off and on again.
7. If the issue persists, remove the device from your phone's Bluetooth paired devices list, then re-pair through the Baby FM app.