Acting on data displayed for the wrong patient can lead to errors. Always verify patient identity in the app before documenting or making treatment decisions.

Step-by-step check

• Open the app and verify the patient’s name or identifier at the top of the screen, or in the active patient panel.
• If multiple patients are configured, select the intended patient from the patient list and confirm their details (name or ID, date of birth or another identifier).
• Ensure the device ID shown in the app matches the paired device for this patient, if displayed.
• Only after confirming the correct patient should you record, export, or act on the reading.

If the patient is incorrect

• Switch to the correct patient profile and recheck the reading.
• Pair or switch the device to the correct patient according to the app instructions.

Confirming which thermometer you are using

Tap the IDENTIFY button in the app and check that the light on the device flashes. That is the thermometer currently linked to the profile on screen.