If you are unable to resolve your issue using this knowledge base, our support team is here to help.

Before contacting support, please have the following ready

• Your Baby FM app version (found in Settings > About).
• Your smartphone model and operating system version.
• The thermometer serial number and device type (BFM-01), if available.
• A brief description of the issue, including any error messages.
• Steps you have already tried.

Contact methods

• Email: support@babyfm.rs
• Website: www.babyfm.rs
• In-app: Open the Baby FM app > Settings > Help and Support > Contact Us.

Manufacturer

Baby FM, Veljka Dugosevica 54, 11000 Beograd, Serbia.

Response time: Our team aims to respond within 1-2 business days.